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Hotel · Hanoi · Ha Noi Municipality

Sen Grand Hotel & Spa Managed By Sen Group

A contemporary 4-star stay in Cau Giay, Hanoi, with a rooftop pool, spa treatments, and buffet breakfast praised by guests.

  • Close to conference centre and local market
  • Rooftop pool with a view
  • Spa & wellness centre with massage options
8.3 Great 89 reviews Booking.com 8.3 · 89 reviews

About

Sen Grand Hotel & Spa Managed By Sen Group

In Hanoi's Cau Giay district, Sen Grand Hotel & Spa offers a practical base for both business and leisure. The 4-star property puts you minutes from the conference centre and a local market, with easy access to the airport and Halong Bay tours.

Rooms are soundproofed havens with air conditioning, flat-screen TVs, minibars, and tea/coffee facilities. Upgrade to a Grand Executive King Room for city views and a bathtub. When you're not exploring, the rooftop pool, spa, and fitness centre cover downtime.

  • Non-smoking rooms
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Service that guests consistently praise — Staff score a standout 9.0, and multiple reviews mention friendly, helpful, and welcoming team members at all levels.
  • Rooftop pool and spa — A rooftop pool with a view and a full spa offering massages, facials, and beauty treatments, plus a fitness centre on site.
  • Practical location for business and transit — Guests note it's close to the conference centre and a local market, and convenient for airport and Halong Bay transfers.
  • Consistently clean and comfortable rooms — Rooms score 8.5, with multiple reviews calling out spotless spaces, comfortable beds, and good shower pressure.
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Worth weighing

4 to weigh
  • Check-out window is early — Check-out is between 1:00 and 12:00, which means early departures may need to plan for luggage storage (available).
  • Pets not allowed — The hotel has a strict no-pets policy, so travellers with animals will need to look elsewhere.
  • Moderate guest rating — While categories like Staff and Value score high, the overall rating is 8.3 and some reviews note areas like location (7.9) dragging it down.
  • Limited room variety — All rooms are similar in style; only a few include a bathtub or city view, and no room types have separate living areas beyond suites.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Executive Room

Executive Suite

Deluxe Room

  • 2 Single beds or 1 Double bed
  • Shower
  • Air conditioning

Grand Executive King Room

  • 1 King-size bed
  • City view
  • Shower
  • Bathtub
  • Air conditioning

Superior Room

  • 1 King-size bed
  • Shower
  • Air conditioning

Premium Room

  • 2 Single beds or 1 Double bed
  • City view
  • Shower
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Essential

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Free Wi-Fi in rooms
  • Lift
  • 24-hour reception
  • 24-hour security
  • Safe deposit box
  • Luggage storage
  • Express check-in/ -out

Dining

  • Restaurant
  • Coffee shop
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Children's buffet
  • Electric kettle
  • Mini-bar

Wellness & Leisure

  • Rooftop pool
  • Pool with view
  • Spa & wellness centre
  • Facial
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Fitness centre
  • Beach umbrellas
  • Sun loungers

Services & Extras

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/ Ticket assistance
  • Currency exchange
  • Meeting/ Banquet facilities
  • Fax/Photocopying
  • Welcome drink

Room Amenities

  • Flat-screen TV
  • Sitting area
  • Ironing facilities
  • Free toiletries
  • Key card access
  • AM/FM alarm clock
  • Cots

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.3
Great 89 reviews

Guest-rated 8.3/10 from 89 reviews

Booking.com · 8.3 · 89 reviews
8.3Verified guest

“Booked for our holiday and it met our needs well. Staff were great and lovely, early check-in was arranged.”

8.3Verified guest

“Great location in the heart of everything! Super clean and always tidy. Rooms are cozy with enough space and a nice view. Staff are friendly and food is delicious, yum!”

8.3Verified guest

“Nothing too much trouble. Luxurious and clean, with a pool view. Exceptionally nice and bright room with a spacious bed. Bathroom well-equipped with a bidet. Incredible service, plus free wifi!”

8.3Verified guest

“Room is bright, comfortable with a view; wake-up service available. Staff polite and kind at all levels.”

8.3Verified guest

“Clean and luxurious. Staff friendly and helpful. Central location near airport and Halong Bay. Suitable for travel to both.”

8.3Verified guest

“Great choice to stay, with friendly and welcoming staff.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Conference Centre: Guests mention it's close to the conference centre, making it convenient for business events.

Local Market: A local market is nearby for easy shopping, as noted in reviews.

Airport & Halong Bay: The hotel's central location is convenient for transport to both the airport and Halong Bay, per guest feedback.

20/118 Nguyen Khanh Toan, Cau Giay, Hanoi, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 01:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
52 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times at Sen Grand Hotel & Spa?

Check-in is from 14:00 to 23:59, and check-out is from 01:00 to 12:00.

Is parking available at the hotel?

Yes, parking is available on site, though no details are provided about charges or reservation.

Are pets allowed at the hotel?

No, pets are not allowed at Sen Grand Hotel & Spa.

Does the hotel offer an airport shuttle?

Yes, a paid airport shuttle is available, but no pricing or reservation details are provided.

What dining options are available?

The hotel has a restaurant, coffee shop, snack bar, and bar/lounge area, plus a buffet breakfast praised in reviews.

Are there family-friendly amenities?

Yes, cots and a children's buffet are available, though the hotel does not advertise specific family rooms.

Nearby

Other top-rated stays in Hanoi

Want a different style or budget? Here are more highly-rated options in the area.

9.5

San Hotel & Pool

Guest-rated 9.5/10 — among the top stays in Hanoi.

Hanoi

The bottom line

A reliable 4-star choice in Hanoi's Cau Giay district, blending strong service and cleanliness with rooftop pool and spa. Best for business travellers and those wanting quick airport or Halong Bay connections.

8.3Based on guest reviews and hotel facilities

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